For the website under development. Coming soon. 25.07.2025

Accessibility Statement for Shop System

Karl Reiter Posthotel Achenkirch GmbH is committed to making the shop system accessible to all users.

Conformity Status with Requirements

This website is partially in compliance with the “Web Content Accessibility Guidelines – WCAG 2.1” Conformance Level AA and the applicable European Standard EN 301 549 V3.2.1 (2021-03) in accordance with Directive (EU) 2016/2102 of the European Parliament and the Council.

Non-Accessible Content

The following content is not accessible:

The purchased voucher product can be downloaded as a PDF file. The PDF itself is not designed to be accessible, but this should not prevent the buyer from gifting it or the recipient from redeeming it. If you have any issues or questions regarding your PDF voucher, we are happy to assist you via the contact information provided below.
Emails sent by the system and the purchase receipt are currently not accessible. We are working on improvements.

Creation of this Accessibility Statement

This statement was created on 27.05.2025. The system was tested for WCAG 2.1 Conformance Level AA at the time of going live through a self-assessment. This statement was last updated on 25.07.2025.

Feedback and Contact Information

If you encounter any barriers that hinder the use of our website—issues not described in this statement, deficiencies regarding the adherence to accessibility requirements—we kindly ask you to notify us by email. We will review your request and contact you as soon as possible.

Contact:
info@posthotel.at

Enforcement Procedure

If you do not receive satisfactory responses through the contact method mentioned above, you may file a complaint with the Austrian Research Promotion Agency (FFG). The FFG accepts complaints electronically via the contact form.

Contact Form for Complaints

The FFG will review complaints to determine if they relate to violations of the Web Accessibility Act requirements, especially regarding deficiencies in compliance with accessibility standards by the federal government or any of its institutions.

If the complaint is justified, the FFG will provide the federal government or the affected legal entities with recommendations for actions and propose measures to resolve the identified deficiencies.

Further information on the complaint procedure.

Accessibility statement